Terms & Conditions

Pricing and availability
All prices for GGR Group accessories are listed on individual product pages. For availability and pricing in relation to all of our other products, whether to hire or buy, please contact our customer service team. All prices quoted are exclusive of value added tax (VAT).

The prices listed are those that are applicable at the time of production. On occasion, due to circumstances beyond our control, it may be necessary to alter the prices up or down, including any alterations to the VAT rate.

We list availability for items sold by us on the website on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. Due to the nature of product development, all specifications, both design and technical, are subject to change. While we will strive to maintain consistency as far as is viable, circumstances may arise where we are obliged to alter the product range without prior notice.

GGR Hire
Vacuum lifters, mini cranes, overhang beams, robots, trolleys and lifting platforms are all available to hire as well as buy. For details, please contact us.

Please review our Privacy Notice to understand our practices.

Your first order
For all online order, unless you are paying by credit card or debit card, unfortunately we can generally only deliver first orders with a pre-payment.

Delivery charges
Delivery charges are calculated against the total value of your order before VAT according to the table below. Any orders requiring delivery outside the UK please contact us for a delivery quotation. For more information on our delivery charges and returns, please see our Delivery and Returns Policy.

How to order

You can order accessories by credit or debit card through this website using our secure, encrypted server. For information on all other items please complete the online enquiry form or visit

Please contact our friendly team of customer service advisers on 0161 683 2580. Lines are open Monday to Friday 8.30am – 5.30pm.

Fax your order to 0161 683 4444.

Trade Counter
Orders may also be made and/or collected in person at both our Manchester and Thame depots.

We accept all major credit and debit cards, cash, cheques and bank transfers.

International Orders

Please note that orders placed outside of the UK may require a 72 hour clearing period for payment to be processed. After the payment has been received we will be in touch to confirm order acceptance and processing.

Copyright © 2013 care of GGR Glass Services (a trading name of GGR Group Ltd), Presentation House, Broadgate, Broadway Business Park, Oldham, OL9 0JA. Company Registration Number 04901075. VAT Registration Number 989811160.

Call Recording
GGR Group may record telephone conversations (both incoming and outgoing) to provide evidence of business transactions and ensure compliance and quality standards are met.  All calls recorded are for GGR Group’s own use and are not shared with any third parties.  Any sensitive data including credit/debit card data is not recorded.  This complies with current legislation including the Regulation of Investigatory Powers Act 2000 ("RIPA"), Telecommunications (Lawful Business Practice)(Interception of Communications) Regulations 2000 ("LBP Regulations"), Data Protection Act 1998 and Telecommunications (Data Protection and Privacy) Regulations 1999.

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